Technical Requirements for using SureFile

The SureFile Accounts service website has been designed to work in all modern web browsers and on all major platforms. For best results use the following OS/browser combinations:


Internet Explorer 8 or later (Internet Explorer 9 or later recommended), Chrome, FireFox 3.5 or later


Safari 5.1 or later, Chrome, FireFox 3.5 or later


Chrome, FireFox 3.5 or later

The site has not been specifically designed to work with small-screen mobile devices but has been tested on, and is compatible with, the iPad running iOS 4 and later (iOS 5 and later recommended).

Display size

We recommend a maximised browser window on a minimum display size of 1024 x 768 pixels to work comfortably with submission history, account management and report pages. In general, page widths are fixed at 1000 pixels and will force horizonal scrolling if reduced below this, rather than re-sizing to accommodate, which tends to disrupt page layout to the detriment of usability.


To use the subscriber account pages, including the report pages, account management and user management pages you must have JavaScript support enabled. Without it, some functions will not be available and some dynamic menus will not appear in their correct location, or at all in some cases.


You must ensure your browser will accept Cookies, at least from the sites you visit even if you block Cookies from third-parties and advertisers. SureFile Accounts login sessions depend upon a session cookie that persists only for the duration of your session. Once you log out the cookie is deleted. In addition, if you wish to take advantage of the "Remember me on this computer" tickbox on the login page a successful login will result in a persistent Cookie stored by your browser containing just your login id (email address). You will always have to type your password (unless you use the automatic form-filling capabilities of your browser or a plug-in, which will override the stored Cookie user id in any case).

Internet Connection

There are no special requirements for internet bandwidth (sometimes referred to as the "speed" of your connection) though we recommend broadband of at least 1Mbit/sec for comfortable browsing and acceptable performance. However, the higher the broadband "speed" (in both directions) the quicker your Accounts iXBRL documents will upload, and the quicker Accounts documents with highlighted errors will download for viewing.